Terms and Conditions of Use
We suggest that you print out a copy of these Terms for your records.
1. Scope of Use.The purpose of this Site is to assist customers and agents in contacting Agent House and its agents concerning the real estate rental and sales listings set forth herein and any other services offered by Agent House. You represent that you are a prospective purchaser, seller, lessee or lessor of real property in the geographic areas where Agent House is licensed and operating with a bona fide interest in the purchase, sale or lease of such real property.
2. Registration Required. You must complete the Site registration process to create an account with a user name and password (the “Account”) in order to make full use of the Service.
3. Minimum Age. You must be eighteen (18) years of age or older to register for an Account.
4. Password and Identity. You may not share your password with anyone else. Any use of the Service through your Account will be deemed as being used by you. Agent House is entitled to rely on the contact and other information that is supplied to us through your Account. Your Account is non-transferable and non-assignable.
5. Consent to Contact. BY REGISTERING FOR AN ACCOUNT, YOU CONSENT TO RECEIVE PERSONALISED EMAILS, TELEPHONE CALLS AND/OR FAXES FROM Agent House. You must always provide accurate, current and complete information to Agent House for the Service. You must update such information in a timely manner to maintain its accuracy and completeness.
6. Agent Restrictions. Any real estate agent, salesperson, agent, or similar licensed real estate professional (“Real Estate Agent”) who uses any Content for its customer must first enter into a co-agent agreement with Agent House. We authorise The Property Ombudsman (“TPO”) and/or Listing Service (“LS”) agents (and each of their duly authorised representatives) to access the Site for the purposes of verifying compliance with the provisions of these Terms, the Co-Agent Agreement between Agent House and TPO, or any other applicable LS rules or policies or any other multiple listing system or real estate board that Agent House subscribes to. We reserve the right to deny or terminate access to any Real Estate Agent except to the extent such Real Estate Agent is accessing the Site for the foregoing purposes. No person, including any Real Estate Agent, may market or make commercial use of the Content in any way, including without limitation advertising our property listings, copying our Content for commercial use, or contacting our customers or the owners or sellers of any properties listed on the Site.
7. Acknowledgment of Agent-Consumer Relationship. By agreeing to these Terms, you acknowledge you are entering into a lawful agent-consumer relationship as may be defined under UK Law.
8. Market Area. The market area served by the Site includes London, Moscow, Dubai and Beijing.
9. No Affiliation With Real Estate Agent. You agree that you have not signed any agreement with any Real Estate Agent that would prevent you from using Agent House as your agent. You do not have a contract or agreement with any third party that would interfere with our representation of you. You agree to notify us immediately in the event you enter into a listing agreement with a Real Estate Agent. Outreach to Sellers Prohibited. You agree not to contact the owner or seller of any property from information gained through the Site. You will not attempt to enter the property or speak with an owner or seller without an appointment set by Agent House.
10. We Represent Multiple Buyers. You acknowledge and agree that we may also represent other prospective buyers seeking to purchase the same properties that may meet your purchase criteria.
11. Authorisation to Review Documents. You hereby authorise Agent House to review and provide you with copies of various documents related to any potential real estate transaction, including without limitation home inspection reports and closing papers.
POSTING CONTENT ON THE SITE
1. Content Protected by Intellectual Property Rights. Any content available through the Site, including applications, software, text, audio, video, photos, pictures, graphics, music, sound clips, images, likenesses, personal information and other works of authorship (collectively, “Content”) is protected by the intellectual property rights of Agent House or its licensors. All right, title and interest in and to the Site and any Content will remain the exclusive property of Agent House and its licensors.
2. Your Warranties Regarding Your Content. You may post to the Site or otherwise submit to us your Content, including without limitation comments regarding property listings, feedback regarding the Service, or any other ideas, suggestions, documents or proposals. By submitting your Content, you warrant, represent and agree that:
- you own your Content or have sufficient rights in your Content to grant to Agent House the rights described in these Terms;
- your Content does not and will not infringe the intellectual property rights, privacy, rights to publicity or any other legal or moral rights of any third party;
- your Content is true and accurate to the best of your knowledge;
- your Content does not include confidential or proprietary information;
- if we so choose, we may use and disclose your Content in any way; and
- we have no obligation to pay or reimburse you for your Content or our use of your Content.
- Prohibited Content. You must not post to the Site any Content that, as reasonably determined by Agent House, is or appears to be the following:
- untrue, misleading, harmful, threatening, fraudulent, abusive, harassing, defamatory, vulgar, obscene, invasive to another person’s privacy or protected data, hateful, or racially, morally or otherwise objectionable;
- infringing upon or misappropriating a third party’s intellectual property rights, including any patent, trademark, trade secret, copyright, right of publicity, including any Content that is the subject of any claim of infringement or misappropriation;
- of a type that you do not have a right to transmit under any law or contractual or fiduciary relationships, such as proprietary and confidential information;
- information that references personally identifiable information, such as address, email address, contact information, or phone number;
- unsolicited, undisclosed or unauthorised advertising;
- software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment;
- data or information obtained through access that was not authorised by the owner, or that you are not authorised to post; or
- in violation of any applicable local, state, national or international law (including export control, consumer protection, unfair competition, anti-discrimination, fair housing and false advertising laws).
3. OWNERSHIP OF CONTENT; LICENSE
1. Ownership of Your Content. You retain ownership of your rights in any Content you post to the Site, subject to the non-exclusive rights that you grant to us as described in these Terms.
2. Your License to Agent House. You hereby grant Agent House an irrevocable, perpetual, worldwide, royalty-free, freely transferable, freely sub-licensable (through unlimited levels of sublicense), non-exclusive license to use, reproduce, modify, delete, translate, transmit, sell and distribute, advertise in, on and around, and create derivative works of the Content you submit or make available for inclusion on or through the Site, and to incorporate such Content into other works in any form, media, or technology now known or later developed without compensation to you.
4. USER RESTRICTIONS
1. Prohibited Conduct on the Site. You must not do, or attempt to do, any of the following, as reasonably determined by Agent House, subject to applicable law:
- access or use the Site in any way that is not in compliance with any applicable local, national or international law (including export laws), contracts, intellectual property rights or constitutes the commission of a tort, or for any purpose that is harmful or unintended (by us), or other than in full compliance with these Terms;
- use any Content in violation of any applicable laws, rules or regulations, including without limitation the rules of TPO, NAEA, ARLA, REAA, OFT, Estate Agents and Redress Act 2007, Estate Agents Act 1979 or any listing agency;
- access, tamper with, or use services or areas of the Site that you are not authorised to access;
- alter information on or obtained from the Site;
- tamper with postings, registration information, profiles, submissions or Content belonging to Agent House or other users of Agent House;
- use any robot, spider, scraper or other automated means or interface not provided by us to access the Site or extract data or gather or use information, such as email addresses, available from the Site or transmit any unsolicited advertising, “junk mail,” “spam,” or “chain letters”;
- frame any part of the Site, or link to the Site, or otherwise make it look like you have a relationship to us or that we have endorsed you or your Content for any purpose except as expressly permitted in writing by Agent House;
- impersonate or misrepresent your affiliation with any person or entity;
- reverse engineer any licensed software, application, games or any other aspect of the Site or do anything that might discover source code, or bypass or circumvent measures employed to prevent or limit access to any area, content or code of the Site;
- send to or otherwise impact us or the Site (or anything or anyone else) with harmful, illegal, deceptive or disruptive code such as a virus, “spyware,” “adware” or other code that could adversely impact the Site or any recipient; or
- take any action which might impose a significant burden (as determined by us) on the Site’s infrastructure or computer systems, or otherwise interfere with the ordinary operation of the Service.
- Personal Use Only. The Site is for personal use only. You may not reproduce, copy, sell or otherwise exploit the Site or any part thereof, or access or use the Site for any commercial purposes.
- Listing Services. You acknowledge that the individual listing services, including the residential listing service and the multiple listing services, which supply the listing data to the Site, own such data, and you acknowledge the validity of their respective copyrights to such data.
5. MONITORING AND PROTECTION OF CONTENT
1. No Duty to Monitor. We may provide certain forums on the Site for users to post feedback and opinions regarding the Content. You acknowledge and agree that we are not obligated to monitor, restrict or filter any Content posted anywhere on the Site. We do not regularly monitor the accuracy or reliability of Content. However, we reserve the right to modify or remove any Content at any time. Any Content posted or made available by third parties, including other users, are those of the respective author(s) and not of Agent House. Agent House neither endorses nor is responsible for the accuracy or reliability of any Content posted on the Site.
2. License by Agent House to You. You must respect the intellectual property laws protecting the Site. Agent House grants you a limited, revocable, non-transferable, non-sublicensable, non-exclusive license, under the rights Agent House has in the Content, to privately display the Content on your computer and to download and print a single copy thereof, subject to the restrictions set forth herein.
3. Reservation of Rights. On its own behalf and the behalf of its licensors, Agent House reserves all rights in the Content, including any software, not expressly granted in this Section. Agent House does not in any way grant any other rights to you. Except as expressly stated in this Section, you may not reproduce, distribute, modify, publicly perform or display, or prepare derivative works of any Content, including any software, without prior written consent from Agent House or other third-party owner of the rights in that Content (if any).
6. TERM AND TERMINATION
1. Term. These Terms shall remain in full force and effect until terminated in accordance with this Section.
2. Right to Terminate. We may, at any time, terminate your access to the Site, and your Account, for any reason, consistent with local, national, Estate Agents Act 1979 and other laws, including if we believe in our sole discretion that you may have violated these Terms or have otherwise engaged in any activities that may harm or damage the reputation, rights, person, or property of Agent House, our users, or any other person.
7. ADVERTISEMENTS AND OTHER LINKS TO THIRD PARTY SITES
Our Site may contain advertisements and other links to third party web sites. The advertisements and other linked sites are not part of the Site and are not under our control. Consequently, we are not responsible for the accuracy, legality, decency, availability or content of any advertisement on our Site, any linked site, any link contained in a linked site, or any changes or updates to such sites. We provide the links to you only as a convenience, and we do not endorse the advertiser, the product or service advertised, the linked site or its use or contents. You use the links at your own risk. You hereby irrevocably waive any claim against us with respect to any such advertisements or third party sites.
8. WARRANTY AND INDEMNIFICATION
1. No Warranty. ALL INFORMATION, CONTENT, AND SERVICE AVAILABLE THROUGH THE SITE ARE FOR INFORMATION PURPOSES ONLY AND ARE PROVIDED BY US ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. Without limiting the generality of the forgoing, Agent House, its owners, affiliates, officers, directors, employees, agents, contractors, content or service providers (including listing service providers), investors, successors and assigns (collectively, the “Agent House Limited”) specifically disclaim any and all warranties, express or implied by statute or otherwise, including but not limited to: (1) any warranties concerning the availability, accuracy, usefulness, or content of or uninterrupted access to information, products or services and (2) any warranties of title, non-infringement, merchantability or fitness for a particular purpose. This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft, or destruction or unauthorised access or alteration of or use of record in connection with the use or operation of the Service, whether for breach of contract, tort, negligence or any other cause of action.
2. Use At Your Own Risk. Any listing on the Site may be updated, changed, modified, withdrawn, sold or rented at any time without notice. Any furnishings, decorations and artist representations are provided for illustrative purposes only. All square footage and dimensions are approximate. Before you act on any information you have found on the Site, you should independently confirm any facts that are important to your decision, including without limitation obtaining any exact dimensions by retaining the services of a professional architect or engineer. The information contained on the Site is not intended to be comprehensive, and may not be accurate, up-to-date or applicable to any particular case. IF YOU RELY ON ANY INFORMATION, CONTENT OR SERVICE AVAILABLE THROUGH THE SITE, YOU EXPRESSLY AGREE THAT YOU DO SO SOLELY AT YOUR OWN RISK. YOU UNDERSTAND THAT YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE OR LOSS YOU MAY INCUR THAT RESULTS FROM YOUR USE OF ANY INFORMATION, CONTENT OR SERVICE FROM THE SITE. NO MEMBER OF THE Agent House LIMITED CAN ACCEPT ANY LIABILITY FOR ANY INACCURACIES OR OMISSIONS IN THIS SITE.
3. Indemnification. By choosing to use the Site, you agree to indemnify, defend and hold harmless the Agent House Limited from any and all claims or damage, including attorney’s fees, arising out of or related to: (1) Content you choose to submit, post or transmit through the Site; (2) your use of or connection to the Site; (3) your violation of these Terms; or (4) your violation of any rights of another.
4. Limitation of Liability. To the extent permitted by applicable law, no member of the Agent House Limited shall be liable to you or any other third party for any direct, indirect, incidental, special, punitive or consequential damages arising out of your access to or use of the Site or any information contained in it, or your inability to gain access to or use the Site, or any breach of any warranty, even if Agent House has been advised of the possibility of such damages. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE OR THE SERVICE, OR WITH ANY OF THESE TERMS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE AND THE SERVICE.
9. NOTICE AND CONTACT INFORMATION
Except as otherwise provided in these Terms, Agent House will give you any notices, and you hereby authorize Agent House to send notices (including notice of subpoenas or other legal process, if any), via electronic mail to the email address that we have on record for you. You will be considered to have received a notice when sent by Agent House via electronic mail, whether or not received by you. Agent House may provide notice to any email or other address that you provide to us. You must keep your address current and any notice sent by Agent House to the address that you have most recently provided is effective notice. Any notice you provide to us must be sent by mail to Agent House Limited, 15 Church Road, London SE19 2TF Attn: Vilhelmas Navickas, Esq.
2. Your Obligation to Stay Current. It is critical that you keep your email contact information correct and updated with Agent House at all times. In addition, we encourage you to check back regularly to review these Terms.
3. Changes to Service. We reserve the right to modify or discontinue, and restrict or block access to, the Service without notice to you. We may modify or remove any Content from the Service at any time without notice to you, including removal of Content that we believe to be obscene, lewd, lascivious, excessively violent, harassing, or otherwise objectionable. We are not liable for any such modification, suspension, discontinuance or removal, and any such action by us will not affect Agent House’s license to your Content as stated in Section 3 above.
1. Agreement to Conduct Transactions Electronically. All of your transactions with or through the Site may, at our option, be conducted electronically from start to finish. If the law allows you to withdraw this consent or if we are ever required to deal with you non-electronically, we reserve the right to charge or increase fees and you agree to print or make an electronic copy of the Terms and any other contract or disclosure that we are required to provide to you.
2. Interpretation. The paragraph headings in these Terms are included to help make these Terms easier to read and have no binding effect. As used in these Terms, the words “include” and “including” are meant to be illustrative and not exhaustive.
3. Third Party Rights. These Terms are for the sole benefit of Agent House, our officers, directors, employees, affiliates and agents. No other person, including any user of the Site, shall have the right to assert a claim under these Terms.
4. Severance. If any part of the Terms is held by a court of competent jurisdiction to be invalid or unenforceable, the invalid or unenforceable part will be given effect to the greatest extent possible and the remainder will remain in full effect, provided that the allocation of risks described in these Terms is given effect to the fullest extent possible.
5. Assignment. These Terms are personal to you and you may not transfer, assign or delegate them to anyone without the express written permission of Agent House. Any attempt by you to assign, transfer or delegate these Terms without the express written permission of Agent House will be null and void. Agent House has the right to transfer, assign and delegate these Terms to one or more third parties without your permission.
6. Export Limitations. This Site is controlled by us from our offices in the United Kingdom and is directed to UK users. If you access the Site from locations outside the UK, you do so at your own risk and you are responsible for compliance with applicable local laws. You may not use or export anything from the Site in violation of UK export laws and regulations or the Terms.
7. Limitations on Actions. Any action concerning any dispute with respect to the Site must be commenced within one year after the cause of the dispute arises, or the cause of action is barred.
8. Entire Agreement. These Terms comprise the entire agreement between you and Agent House with respect to the use of the Site and supersede all contemporaneous and prior agreements between the parties regarding the subject matter contained herein.
9. No Waiver. The failure of any party to exercise or enforce any right or provision of these Terms, including any failure to act with respect to a breach, will not constitute a waiver of such right or provision or that party’s right to act with respect to subsequent or similar breaches.
12. ADDITIONAL OR REQUIRED NOTICES
1. Notice Regarding Trademarks. The Site includes certain trademarks and service marks owned by Agent House Limited, its affiliates and others. You agree not to use these trademarks or service marks in any manner without the express written permission of the owner. You further agree that you will not alter or remove any copyright, trademark or other legal notice from any Content.
2. Notice Regarding Copyrights. Agent House respects the intellectual property rights of others and requests that users of the Site do the same. In accordance with the Copyright, Designs and Patents Act 1988, if you believe that your work is being used on the Site in a way that constitutes copyright infringement, you may notify us at Agent House Limited, 15 Church Road, London SE19 2TF Attn: Vilhelmas Navickas, Esq. Please provide the following information:
- the electronic or physical signature of the owner of the copyright or the person authorized to act on the owner’s behalf;
- identification of the copyrighted work that you claim has been infringed;identification of the material that is claimed to be infringing and information reasonably sufficient to permit Agent House to locate the material (for example, by providing a URL to the material);
- your name, address, telephone number and email address;
- a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
- a statement that the information in your notification is accurate and a statement, made under penalty of perjury, that you are the copyright owner or are authorized to act on the copyright owner’s behalf.
- It is our policy to terminate in appropriate circumstances any Account or user for infringement of intellectual property rights, including copyrights. Agent House may access, preserve and disclose to third parties any of your information or data (including personally identifiable information and private communications) related to a written complaint of copyright infringement if we believe in our sole discretion that such access, preservation, or disclosure is necessary or useful to respond or otherwise address such complaint. Notice of Availability of Filtering Software. Minors are not authorised to visit our Site. We do not believe that the Site contains materials that would typically be the subject of filtering software. Nevertheless, all users are hereby informed that parental control protections (such as computer hardware, software, or filtering services) are commercially available that may assist in limiting access to material that is harmful to minors. A report detailing some of those protections can be found at UK Council for Child Internet Safety (UKCCIS).
- No Harvesting or Dictionary Attacks Allowed. We will not give, sell, or otherwise transfer addresses maintained by us to any other party for the purposes of initiating, or enabling others to initiate, electronic mail messages except as authorised by law or appropriate personnel or policies. Except for parties authorised to have such addresses. We encourage and support an affirmative advertising and marketing program in which there are no barriers to obtaining housing because of race, colour, religion, sex, handicap, familial status or national origin.